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WoodbineHouse.com
A publisher without
customer shopping capabilities was concerned about
sales and customer feedback. Our analysis revealed that WoodbineHouse
would provide better service and have more opportunities to cross sell
with our system. A full featured, "little amazon.com" was
created to suit their needs. Customers can browse the site by the
directory or perform advanced searches. Customers can read book excerpts,
book reviews, customer comments, and find related books and resources. The
site is interactive allowing customers to contribute their comments and
even email the author.
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RecordRunnerUSA.com
This record store sells rare and popular records, videos and paraphernalia
from around the world. Their huge inventory is changing constantly so this
site was constructed with inventory control. RecordRunner adds their own
products and inventory daily. Featured artists pages are easy to create and
modify.
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Blenders.net
Blenders.net offers a variety of household and commercial
appliances. Within one week of being commerce enabled, online sales
quadrupled. Since then, sales have continuously climbed supporting further
expansion of products and services. With the assistance of partner WebSupportLive.com,
Blenders.net offers 24/7 live customer support via online chat.
WebSupportLive.com features live chat, phone support, email management
customer tracking, and Web touring which allows customer reps to push
pages and guide customers to specific sell pages and forms. Our integrated
live support/ecommerce/email list management system provides a
comprehensive and profit centered customer relationship management (CRM)
solution.
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SentierResearch
This software manufacturer provides both downloadable and shrink
wrapped software. Customers can download free and sample software or enter
their credit card and download their purchase instantly.
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SatinWonders.com
This site presents a look that assures confidence in a
quality product. It invites professionals to request a sample while
SatinWonders captures information on product attitudes. General consumers
may order pillowcases with a credit card. Extranet orders are
available for retailers.
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